2020 Subaru Crosstrek Recall

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Frequently Asked Questions

Frequently Asked Questions

8 common questions answered

What are the known NHTSA recalls for a 2020 Subaru Crosstrek Hybrid?
The NHTSA has issued 17 recalls that are captured in the provided records and affect the 2020 Subaru Crosstrek Hybrid, covering systems such as brakes, engine, steering assist, suspension, and safety restraints. These recalls include repeated brake light switch issues, ECM/software updates related to ignition coils, PCV valve separation, suspension fastener concerns, and seat belt assembly replacement among others. All recall descriptions above are sourced from NHTSA records; Mike Shaw Subaru in Thornton, CO can check your VIN and confirm which specific recall campaigns apply.
How do I check if my 2020 Subaru Crosstrek Hybrid has an open recall?
You can check using your VIN at NHTSA.gov or bring your vehicle to Mike Shaw Subaru and we will check for free. If you prefer in-person help, call or visit our service center in Thornton and we will verify recalls and explain the required repairs. To act now, schedule appointment online and our factory-trained technicians will confirm recalls and book the free repair.
How much does a 2020 Subaru Crosstrek Hybrid recall repair cost?
Recall repairs are performed at no cost to the customer under the manufacturer recall program. Mike Shaw Subaru will complete all required corrective actions using OEM parts and factory-trained technicians free of charge. If you need flexibility, ask our service advisors about service financing to get the work done now and pay later, and check our service specials.
Can I get my 2020 Subaru Crosstrek Hybrid recall fixed at an independent shop or do I need a dealer?
Recall repairs must be performed by a certified franchise dealership to guarantee OEM parts, factory procedures, and a free manufacturer remedy. Independent shops may perform some repairs but only a Subaru franchise dealer like Mike Shaw Subaru can guarantee recall compliance, warranty preservation, and proper software reprogramming. For safe, documented recall repair and to preserve vehicle value, please schedule service with our certified team in Thornton, CO.
How long does a 2020 Subaru Crosstrek Hybrid recall repair take?
Repair times vary by recall but many corrective actions (switch replacement, software reprogramming, part replacement) are completed in a few hours to a day. For issues that require engine inspection or part sourcing—such as PCV valve separation or engine component replacement—turnaround may be longer; our advisors will provide an ETA when you arrive or after VIN confirmation. To reduce wait time, schedule service online and ask about loaner options or shuttle service when available.
Does an open recall affect my 2020 Subaru Crosstrek Hybrid's trade-in or resale value?
Yes—open recalls can reduce trade-in offers and slow private sales because buyers and dealers review NHTSA records and vehicle history. Completing free recall repairs at Mike Shaw Subaru documents the vehicle as compliant and helps preserve resale and trade-in value. If you’re preparing to trade, get a recall check and corrected service record before listing or visit our trade-in page for an appraisal at sell your car online.
Can I fail a state inspection because of an unresolved 2020 Subaru Crosstrek Hybrid recall?
Some recalls affect safety systems that can cause inspection failures if the underlying defect disables required equipment like brake lights or seat belts. State inspection rules vary, but repairing recalls promptly at a certified dealer like Mike Shaw Subaru reduces the risk of failing an inspection and removes safety liabilities. If you’re concerned about a pending inspection, schedule service and we’ll verify recall status and perform required free repairs.
2020 Subaru Crosstrek Hybrid Recall Summary
These summaries are based on NHTSA records. Mike Shaw Subaru in Thornton, CO recommends owners schedule service immediately to confirm which recalls apply to your VIN and to complete free manufacturer repairs with factory-trained technicians using OEM parts.

Recall Service & Dealership Highlights

Recall Summary

17 recalls found · All repairs FREE

Brake Light

FREE2 OPEN RECALLS

Defect

Subaru of America, Inc. (Subaru) is recalling certain 2014-2016 Forester, 2008-2016 Impreza sedans, 2012-2016 Impreza station wagons, 2008-2014 WRX sedans (including STI), and 2013-2017 Crosstrek vehicles. Exposure to certain contaminants may cause the brake light switch to malfunction, preventing the brake lights from illuminating and also preventing keyless ignition vehicles from starting and CVT/automatic transmissions from being able to be shifted out of Park.

Consequence

Brake lights that do not illuminate properly will not alert other drivers that the vehicle is slowing or stopping, increasing the risk of crash.

Corrective Action

Subaru will notify owners, and dealers will replace the brake light switch, free of charge. The recall is expected to begin April 29, 2019. Owners may contact Subaru customer service at 1-800-373-6614. Subaru's number for this recall is WUE-90.

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Brake Light2
FREE2 OPEN RECALLS

Defect

Subaru of America, Inc. (Subaru) is recalling certain 2014-2016 Forester, 2008-2016 Impreza sedans, 2012-2016 Impreza station wagons, 2008-2014 WRX sedans (including STI), and 2013-2017 Crosstrek vehicles. Exposure to certain contaminants may cause the brake light switch to malfunction, preventing the brake lights from illuminating and also preventing keyless ignition vehicles from starting and CVT/automatic transmissions from being able to be shifted out of Park.

Consequence

Brake lights that do not illuminate properly will not alert other drivers that the vehicle is slowing or stopping, increasing the risk of crash.

Corrective Action

Subaru will notify owners, and dealers will replace the brake light switch, free of charge. The recall is expected to begin April 29, 2019. Owners may contact Subaru customer service at 1-800-373-6614. Subaru's number for this recall is WUE-90.

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Forward Collision Avoidance1
FREE1 OPEN RECALL

Defect

Subaru of America, Inc. (Subaru) is recalling certain model year 2015 Legacy vehicles manufactured March 10, 2014, to April 16, 2015, Outback vehicles manufactured February 24, 2014, to April 16, 2015, Impreza vehicles manufactured September 9, 2014, to April 14, 2015, XV Crosstrek vehicles manufactured October 16, 2014, to April 15, 2015, and 2016 WRX vehicles manufactured March 23, 2015, and equipped with the Eyesight Driver Assist System. If the switch that activates the brake lights fails, the automati

Consequence

If the automatic pre-collision braking system does not function as intended, the vehicle will not react to an obstacle in its path, increasing the risk of a crash.

Corrective Action

Subaru will notify owners, and dealers will reprogram the driver assist system, free of charge. The recall began on July 20, 2015. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WQS-54.

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Engine2
FREE2 OPEN RECALLS

Defect

Subaru of America, Inc. (Subaru) is recalling certain 2012-2014 Subaru Impreza, 2012-2013 Impreza Stationwagon, 2013 Subaru BRZ, XV Crosstrek and Toyota Scion FR-S vehicles. The engine valve springs in these vehicles may fracture causing an engine malfunction or a possible engine stall.

Consequence

An engine stall can increase the risk of a crash.

Corrective Action

Subaru will notify their owners. Toyota will notify the FR-S owners. Dealers will replace the valve springs, free of charge. The manufacturer has not yet provided a notification schedule. Subaru owners may contact Subaru customer service at 1-844-373-6614, Toyota owners may contact the Toyota Customer Experience Center at 1-888-270-9371. Subaru's number for this recall is WTY-84.

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Electrical System1
FREE1 OPEN RECALL

Defect

Subaru is recalling certain model year 2010-2012 Legacy and Outback vehicles equipped with an automatic or CVT transmission and an Audiovox remote engine starter (RES) accessory, certain model year 2012-2013 Impreza vehicles equipped with a CVT transmission and an Audiovox remote engine starter (RES) accessory, and certain model year 2013 XV Crosstrek vehicles equipped with a CVT transmission and an Audiovox remote engine starter (RES) accessory. Additionally included are certain model year 2013 Legacy and

Consequence

The engine may inadvertently start and run for up to fifteen minutes. The engine may continue to start and stop until the fob battery is depleted, or until the vehicle runs out of fuel. If the vehicle is parked in an enclosed area, there is a risk of carbon monoxide build-up which may cause headaches, dizziness or, in extreme cases, unconsciousness and/or asphyxiation.

Corrective Action

Subaru will notify owners, and dealers will replace the RES key fobs, free of charge. The recall is expected to begin by the end of April 2013. Owners may contact Subaru at 1-800-782-2783 for more information.

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Power Steering Assist1
FREE1 OPEN RECALL

Defect

Subaru of America, Inc. (Subaru) is recalling certain 2019 Forester and Crosstrek vehicles. A connector inside the Electronic Power Steering (EPS) unit may short circuit resulting in a loss of electric power steering assistance.

Consequence

Loss of power steering assist would require higher steering effort, increasing the risk of a crash.

Corrective Action

None of the affected vehicles have been sold yet. Subaru has notified dealers and they will inspect the steering gearbox, replacing it as necessary, free of charge. The recall began February 7, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUC-88.

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Window1
FREE1 OPEN RECALL

Defect

Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek vehicles. The driver's side rear-door window glass may be improperly tempered. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 205, Glazing Materials.

Consequence

Improperly tempered glass can shatter into large pieces, increasing the risk of injury.

Corrective Action

Subaru will notify owners, and dealers will replace the driver's side rear-door window glass, free of charge. The recall began June 11, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUG-92.

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Ignition1
FREE1 OPEN RECALL

Defect

Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, which could result in a short circuit and blown fuse.

Consequence

If a short circuit occurs while driving, the vehicle may stall, increasing the risk of a crash.

Corrective Action

Subaru will notify owners, and dealers will update the ECM software and inspect and replace the ignition coil, as necessary, free of charge. In addition, on vehicles with confirmed ignition coil damage and a certain stored diagnostic trouble code (DTC), Subaru will replace the front exhaust pipe, free of charge. The recall is expected to begin December 13, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUQ-02.

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Positive Crankcase Ventilation Valve2
FREE2 OPEN RECALLS

Defect

Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek, Forester, and Ascent vehicles. The aluminum Positive Crankcase Ventilation (PCV) valve can separate, allowing the separated components to enter the engine, resulting in a loss of power while driving.

Consequence

An unexpected loss of power while driving can increase the risk of a crash.

Corrective Action

Subaru will notify owners, and dealers will inspect and replace the PCV valve, free of charge. If the PCV valve has separated and the components cannot be found, the short block engine will be replaced, free of charge. The recall began January 31, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUW-08.

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Seat Belt1
FREE1 OPEN RECALL

Defect

Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek vehicles with rear seat belt assemblies with a dual-mode locking mechanism. The seat belt webbing sensor locking mechanism may not lock as intended.

Consequence

In the event of a crash involving multiple impacts, the seat belt may not properly restrain the occupant, increasing the risk of injury.

Corrective Action

Subaru will notify owners, and dealers will replace rear seat belt assemblies, free of charge. The began April 15, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRC-20.

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Suspension2
FREE2 OPEN RECALLS

Defect

Subaru of America, Inc. (Subaru) is recalling certain 2018-2019 Subaru Crosstrek, 2019 Crosstrek Hybrid, and 2019 Forester vehicles. The rear stabilizer bracket bolts may loosen and detach.

Consequence

Missing bolts may allow the rear stabilizer bracket to shift, increasing the risk of a crash.

Corrective Action

Subaru will notify owners, and dealers will retorque and replace any missing bolts, free of charge. The recall is expected to begin May 14, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRD-21.

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Engine Control Module1
FREE1 OPEN RECALL

Defect

Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.

Consequence

A short circuit in the ignition coils may cause a stall, increasing the risk of a crash.

Corrective Action

Subaru will notify owners, and dealers will update the ECM software, replace the ignition coils and, if necessary, the front exhaust pipe, free of charge. The recall is expected to begin May 28, 2021. Owners can contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRE-21. Note: This recall includes all vehicles previously repaired under Recall 19V743.

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Accelerator Pedal1
FREE1 OPEN RECALL

Defect

Subaru of America, Inc. (Subaru) is recalling certain 2018 Crosstrek vehicles. These vehicles may be equipped with an incorrect floor mat retention bracket, allowing the floor mat to move out of position and interfere with the accelerator or brake pedal operation.

Consequence

If the floor mat moves out of position and interferes with the accelerator or brake pedal operation, it can increase the risk of a crash.

Corrective Action

Subaru has notified owners, and dealers will inspect the floor mat retention bracket and replace it if necessary, free of charge. The recall began November 14, 2017. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTR-77.

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Software1
FREE1 OPEN RECALL

Defect

Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, which could result in a short circuit and blown fuse.

Consequence

If a short circuit occurs while driving, the vehicle may stall, increasing the risk of a crash.

Corrective Action

Subaru will notify owners, and dealers will update the ECM software and inspect and replace the ignition coil, as necessary, free of charge. In addition, on vehicles with confirmed ignition coil damage and a certain stored diagnostic trouble code (DTC), Subaru will replace the front exhaust pipe, free of charge. The recall is expected to begin December 13, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUQ-02.

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