2021 Subaru Crosstrek Recall

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Frequently Asked Questions

Frequently Asked Questions

8 common questions answered

What are the known NHTSA recalls for a 2021 Subaru Crosstrek?
The NHTSA records provided list 17 recall notices affecting related Crosstrek and Subaru systems, including brake light switches, engine components, ECM/software, PCV valves, suspension bolts, and seat belt assemblies. These recalls report defects such as brake light switch contamination that can prevent lights from illuminating and shift interlocks from working, ECM software errors that can cause ignition coil shorting and stalls, and separated PCV valve parts that can enter the engine and cause power loss. All corrective actions listed by Subaru are performed free of charge at authorized dealers like Mike Shaw Subaru in Thornton, CO; call Subaru customer service or bring your vehicle in to confirm applicability and remedies.
How do I check if my 2021 Subaru Crosstrek has an open recall?
You can check by VIN at NHTSA.gov or bring your VIN to Mike Shaw Subaru and we will verify recalls for free using OEM diagnostic tools. Search the NHTSA recall lookup with your 17-digit VIN, or contact our service team and we will check and advise if your vehicle requires repairs; you can schedule service online for a VIN check. We also offer service financing so you can get service now and pay later if additional non-recall work is recommended after the free recall repair.
How much does a 2021 Subaru Crosstrek recall repair cost?
Manufacturer recall repairs for safety defects are performed at no cost to the vehicle owner. Subaru-authorized dealers such as Mike Shaw Subaru in Thornton perform recall repairs using OEM parts and factory procedures free of charge; unrelated repairs or recommended maintenance may incur cost, and we offer service financing. Always confirm recall coverage with our service advisors or via the NHTSA lookup to avoid unexpected charges.
Can I get my 2021 Subaru Crosstrek recall fixed at an independent shop or do I need a dealer?
Recall repairs must be completed by authorized Subaru dealers to ensure OEM parts, factory-trained procedures, and compliance with the manufacturer’s remedy; a franchise dealer is the recommended facility. Independent shops cannot perform official manufacturer recall campaigns that update vehicle software, replace proprietary parts, or log the remedy with Subaru; for your safety and warranty protection, bring your vehicle to Mike Shaw Subaru for verified recall repairs. You can schedule appointment at our Thornton service center and ask about current service specials if additional non-recall maintenance is needed.
How long does a 2021 Subaru Crosstrek recall repair take?
Repair time varies by recall but many fixes are completed the same day; software updates, switch replacements, or inspections are often quick while engine or engine replacement work may take longer. Typical dealer recall visits range from 30 minutes for software or switch replacements to several hours if parts need to be ordered or an engine short block replacement is required; our advisors will provide an accurate estimate when you schedule service. Mike Shaw Subaru prioritizes safety repairs and will provide loaner options or quick-turn scheduling where possible; we also offer service financing for necessary, non-recall work so you can get back on the road sooner.
Does an open recall affect my 2021 Subaru Crosstrek's trade-in or resale value?
An unresolved safety recall can negatively impact trade-in offers and buyer confidence because many dealers and private buyers check NHTSA history and manufacturer remedy status. Having recall repairs completed at an authorized dealer like Mike Shaw Subaru in Thornton protects your vehicle’s resale and trade-in value and provides documented service records you can present to buyers or trade appraisal services on our trade-in page. Scheduling recall service is free and helps maintain vehicle marketability and possible insurance or inspection compliance; speak with our advisors about any impacts to valuation.
Can I fail a state inspection because of an unresolved 2021 Subaru Crosstrek recall?
Open recalls that affect safety equipment—like brake lights, seat belts, or glazing—can cause a vehicle to fail state safety inspections depending on local rules and the nature of the defect. Because some recalls involve lighting, steering assist, or emissions-related engine issues, resolving recalls at Mike Shaw Subaru in Thornton helps ensure your vehicle meets Colorado inspection standards and keeps you legally compliant. If you’re concerned about inspection outcomes, schedule service and we’ll check open recalls and perform manufacturer remedies free of charge; service financing is available if additional work is needed.
2021 Subaru Crosstrek Recall Summary
These summaries are based on NHTSA records. The NHTSA has issued multiple recalls affecting systems listed above; if your 2021 Subaru Crosstrek is impacted, recall repairs are free—please schedule service with Mike Shaw Subaru in Thornton, CO to have factory-trained technicians perform the remedy.

Recall Service & Dealership Highlights

Recall Summary

17 recalls found · All repairs FREE

Brake Light

FREE2 OPEN RECALLS

Defect

Subaru of America, Inc. (Subaru) is recalling certain 2014-2016 Forester, 2008-2016 Impreza sedans, 2012-2016 Impreza station wagons, 2008-2014 WRX sedans (including STI), and 2013-2017 Crosstrek vehicles. Exposure to certain contaminants may cause the brake light switch to malfunction, preventing the brake lights from illuminating and also preventing keyless ignition vehicles from starting and CVT/automatic transmissions from being able to be shifted out of Park.

Consequence

Brake lights that do not illuminate properly will not alert other drivers that the vehicle is slowing or stopping, increasing the risk of crash.

Corrective Action

Subaru will notify owners, and dealers will replace the brake light switch, free of charge. The recall is expected to begin April 29, 2019. Owners may contact Subaru customer service at 1-800-373-6614. Subaru's number for this recall is WUE-90.

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Brake Light2
FREE2 OPEN RECALLS

Defect

Subaru of America, Inc. (Subaru) is recalling certain 2014-2016 Forester, 2008-2016 Impreza sedans, 2012-2016 Impreza station wagons, 2008-2014 WRX sedans (including STI), and 2013-2017 Crosstrek vehicles. Exposure to certain contaminants may cause the brake light switch to malfunction, preventing the brake lights from illuminating and also preventing keyless ignition vehicles from starting and CVT/automatic transmissions from being able to be shifted out of Park.

Consequence

Brake lights that do not illuminate properly will not alert other drivers that the vehicle is slowing or stopping, increasing the risk of crash.

Corrective Action

Subaru will notify owners, and dealers will replace the brake light switch, free of charge. The recall is expected to begin April 29, 2019. Owners may contact Subaru customer service at 1-800-373-6614. Subaru's number for this recall is WUE-90.

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Forward Collision Avoidance1
FREE1 OPEN RECALL

Defect

Subaru of America, Inc. (Subaru) is recalling certain model year 2015 Legacy vehicles manufactured March 10, 2014, to April 16, 2015, Outback vehicles manufactured February 24, 2014, to April 16, 2015, Impreza vehicles manufactured September 9, 2014, to April 14, 2015, XV Crosstrek vehicles manufactured October 16, 2014, to April 15, 2015, and 2016 WRX vehicles manufactured March 23, 2015, and equipped with the Eyesight Driver Assist System. If the switch that activates the brake lights fails, the automati

Consequence

If the automatic pre-collision braking system does not function as intended, the vehicle will not react to an obstacle in its path, increasing the risk of a crash.

Corrective Action

Subaru will notify owners, and dealers will reprogram the driver assist system, free of charge. The recall began on July 20, 2015. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WQS-54.

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Engine2
FREE2 OPEN RECALLS

Defect

Subaru of America, Inc. (Subaru) is recalling certain 2012-2014 Subaru Impreza, 2012-2013 Impreza Stationwagon, 2013 Subaru BRZ, XV Crosstrek and Toyota Scion FR-S vehicles. The engine valve springs in these vehicles may fracture causing an engine malfunction or a possible engine stall.

Consequence

An engine stall can increase the risk of a crash.

Corrective Action

Subaru will notify their owners. Toyota will notify the FR-S owners. Dealers will replace the valve springs, free of charge. The manufacturer has not yet provided a notification schedule. Subaru owners may contact Subaru customer service at 1-844-373-6614, Toyota owners may contact the Toyota Customer Experience Center at 1-888-270-9371. Subaru's number for this recall is WTY-84.

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Electrical System1
FREE1 OPEN RECALL

Defect

Subaru is recalling certain model year 2010-2012 Legacy and Outback vehicles equipped with an automatic or CVT transmission and an Audiovox remote engine starter (RES) accessory, certain model year 2012-2013 Impreza vehicles equipped with a CVT transmission and an Audiovox remote engine starter (RES) accessory, and certain model year 2013 XV Crosstrek vehicles equipped with a CVT transmission and an Audiovox remote engine starter (RES) accessory. Additionally included are certain model year 2013 Legacy and

Consequence

The engine may inadvertently start and run for up to fifteen minutes. The engine may continue to start and stop until the fob battery is depleted, or until the vehicle runs out of fuel. If the vehicle is parked in an enclosed area, there is a risk of carbon monoxide build-up which may cause headaches, dizziness or, in extreme cases, unconsciousness and/or asphyxiation.

Corrective Action

Subaru will notify owners, and dealers will replace the RES key fobs, free of charge. The recall is expected to begin by the end of April 2013. Owners may contact Subaru at 1-800-782-2783 for more information.

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Power Steering Assist1
FREE1 OPEN RECALL

Defect

Subaru of America, Inc. (Subaru) is recalling certain 2019 Forester and Crosstrek vehicles. A connector inside the Electronic Power Steering (EPS) unit may short circuit resulting in a loss of electric power steering assistance.

Consequence

Loss of power steering assist would require higher steering effort, increasing the risk of a crash.

Corrective Action

None of the affected vehicles have been sold yet. Subaru has notified dealers and they will inspect the steering gearbox, replacing it as necessary, free of charge. The recall began February 7, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUC-88.

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Window1
FREE1 OPEN RECALL

Defect

Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek vehicles. The driver's side rear-door window glass may be improperly tempered. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 205, Glazing Materials.

Consequence

Improperly tempered glass can shatter into large pieces, increasing the risk of injury.

Corrective Action

Subaru will notify owners, and dealers will replace the driver's side rear-door window glass, free of charge. The recall began June 11, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUG-92.

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Ignition1
FREE1 OPEN RECALL

Defect

Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, which could result in a short circuit and blown fuse.

Consequence

If a short circuit occurs while driving, the vehicle may stall, increasing the risk of a crash.

Corrective Action

Subaru will notify owners, and dealers will update the ECM software and inspect and replace the ignition coil, as necessary, free of charge. In addition, on vehicles with confirmed ignition coil damage and a certain stored diagnostic trouble code (DTC), Subaru will replace the front exhaust pipe, free of charge. The recall is expected to begin December 13, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUQ-02.

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Positive Crankcase Ventilation Valve2
FREE2 OPEN RECALLS

Defect

Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek, Forester, and Ascent vehicles. The aluminum Positive Crankcase Ventilation (PCV) valve can separate, allowing the separated components to enter the engine, resulting in a loss of power while driving.

Consequence

An unexpected loss of power while driving can increase the risk of a crash.

Corrective Action

Subaru will notify owners, and dealers will inspect and replace the PCV valve, free of charge. If the PCV valve has separated and the components cannot be found, the short block engine will be replaced, free of charge. The recall began January 31, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUW-08.

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Seat Belt1
FREE1 OPEN RECALL

Defect

Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek vehicles with rear seat belt assemblies with a dual-mode locking mechanism. The seat belt webbing sensor locking mechanism may not lock as intended.

Consequence

In the event of a crash involving multiple impacts, the seat belt may not properly restrain the occupant, increasing the risk of injury.

Corrective Action

Subaru will notify owners, and dealers will replace rear seat belt assemblies, free of charge. The began April 15, 2020. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRC-20.

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Suspension2
FREE2 OPEN RECALLS

Defect

Subaru of America, Inc. (Subaru) is recalling certain 2018-2019 Subaru Crosstrek, 2019 Crosstrek Hybrid, and 2019 Forester vehicles. The rear stabilizer bracket bolts may loosen and detach.

Consequence

Missing bolts may allow the rear stabilizer bracket to shift, increasing the risk of a crash.

Corrective Action

Subaru will notify owners, and dealers will retorque and replace any missing bolts, free of charge. The recall is expected to begin May 14, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRD-21.

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Engine Control Module1
FREE1 OPEN RECALL

Defect

Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.

Consequence

A short circuit in the ignition coils may cause a stall, increasing the risk of a crash.

Corrective Action

Subaru will notify owners, and dealers will update the ECM software, replace the ignition coils and, if necessary, the front exhaust pipe, free of charge. The recall is expected to begin May 28, 2021. Owners can contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRE-21. Note: This recall includes all vehicles previously repaired under Recall 19V743.

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Accelerator Pedal1
FREE1 OPEN RECALL

Defect

Subaru of America, Inc. (Subaru) is recalling certain 2018 Crosstrek vehicles. These vehicles may be equipped with an incorrect floor mat retention bracket, allowing the floor mat to move out of position and interfere with the accelerator or brake pedal operation.

Consequence

If the floor mat moves out of position and interferes with the accelerator or brake pedal operation, it can increase the risk of a crash.

Corrective Action

Subaru has notified owners, and dealers will inspect the floor mat retention bracket and replace it if necessary, free of charge. The recall began November 14, 2017. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is WTR-77.

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Software1
FREE1 OPEN RECALL

Defect

Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, which could result in a short circuit and blown fuse.

Consequence

If a short circuit occurs while driving, the vehicle may stall, increasing the risk of a crash.

Corrective Action

Subaru will notify owners, and dealers will update the ECM software and inspect and replace the ignition coil, as necessary, free of charge. In addition, on vehicles with confirmed ignition coil damage and a certain stored diagnostic trouble code (DTC), Subaru will replace the front exhaust pipe, free of charge. The recall is expected to begin December 13, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WUQ-02.

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